Our story
Technology that works for you
UX Genius was founded on a simple belief: small businesses deserve enterprise-quality IT support without the enterprise price tag or attitude. Based in McLean, Virginia, we serve businesses across Northern Virginia, Washington DC, and Maryland.
Our mission
Eliminating IT as a business barrier
Too many small businesses are held back by unreliable technology, reactive IT support, and surprise bills. We built UX Genius to change that.
Our proactive model means we're constantly monitoring your systems, catching issues before they become outages, and ensuring your technology grows with your business — all for one predictable monthly rate. We're not a call center. We're a local team that knows your business and is invested in your success.
5+
Years in business
50+
Businesses served
2,500+
Issues resolved
98%
Client retention
What drives us
Our core values
Proactive first
We fix problems before you know they exist. 24/7 monitoring is the foundation of everything.
Radically transparent
No jargon. No hidden fees. We explain everything in plain language and price it clearly.
Locally committed
We live and work in the DC Metro area. On-site means on-site — fast.
Security obsessed
Cybersecurity is woven into every service we offer, not bolted on afterwards.
Trust & compliance
Certifications & standards
HIPAA compliant
Healthcare IT with full HIPAA compliance expertise.
SOC 2 aligned
Security controls aligned with the SOC 2 framework.
99.9% uptime SLA
SLA-backed uptime across all managed clients.
Microsoft Partner
Certified Microsoft solutions partner.
Find us
Located in McLean, VA
1390 Chain Bridge Rd #10061
McLean, VA 22101
McLean, Virginia
Serving the DMV since 2019
Ready to work together?
Schedule a free IT assessment and meet the team. We'd love to learn about your business and show you what proactive IT looks like.
No commitment · Free 30-minute assessment · Findings within 24 hours